Help shape Phenom Poker

Request a feature, report a bug, or share feedback.
Vote on posts you care about β€” we use votes to prioritize what we ship next.

Pinned

πŸ‘‹ Welcome to the Roadmap Board!

This is where your voice helps shape Phenom Poker. Share ideas, report issues, and tell us what you’d love to see next. πŸ“ What should I post? πŸ’‘ Feature Suggestions Have an idea to make the game better? New modes, improvements, quality-of-life ideas β€” we want to hear them. 🐞 Bug Reports Something not working right or feeling off? Please include: What happened What you expected Your device (mobile/desktop + browser or OS/app version if you know it) Steps to reproduce (if possible) Screenshots/videos (optional but helpful) πŸ’¬ General Feedback Thoughts on gameplay, balance, design, or overall experience that don’t fit the above. πŸ‘ How do we decide what to build? Upvotes matter. If you agree with a post, upvote it instead of creating a new one. Popular ideas rise to the top. This helps us understand what the community cares about most. We prioritize changes that improve core gameplay, fairness, performance, and security. ❀️ Quick tips One idea per post keeps things clear Be specific when you can β€” details help a lot Friendly, constructive feedback goes a long way Thanks for helping us make Phenom Poker better β€” we’re listening! πŸƒβ™ οΈ

Kristel Alliksaar 4 months ago

πŸ’‘ Feature Request

NIGHTMARE EXPERIENCE

I have lost all respect for you guys after a god awful experience I had dealing with you support staff and your recovery portal.. I am not even going to waste my time trying to explain what happened in this post. i’m sure that Doug and/or Andrew can fill you in real quick… At first I was recommending phenom poker to everyone i could think of, until this experience and now that I can see how this platform operates as a tight little circle of close friends who will collude and conspire against any new outsiders who are not a member of the close inner circle of friends.. Now i will do everything in my power to convince people to stay far away from this platform… Showing some urgency to help new members rather than treating them as if they are an inconvenience would go A LOOOOOONG way in helping your platform grow… It is no wonder that after several years of operation. you still do not ever see more than 3 tables open at any given time on any given day.

sweettee 1 day ago

3

πŸ’‘ Feature Request

Site-Wide Hand Histories Are Essential for Game Integrity

I want to strongly request the release of site-wide hand history data access, ideally through anonymized downloadable exports or a structured API. From the perspective of a serious high-volume player, especially in mixed games, this is not just a convenience feature but a foundational requirement for transparency, accountability, and modern poker study. Right now, the lack of comprehensive hand history access creates a closed ecosystem where long-term verification of results and player behavior is extremely limited. Site-wide hand histories are a core standard in modern online poker because they allow players to audit their own results, review decisions, and independently verify long-term outcomes. Without that level of transparency, the platform feels significantly less accountable compared to industry norms. Just as importantly, this data is essential for modern poker study. Tools like PokerTracker 4 and Pokeit, along with solver-based workflows, rely on large, accurate datasets to identify leaks, study population tendencies, and improve across formats. This is especially critical in mixed games, where population benchmarks are less established and meaningful improvement depends heavily on aggregated long-term data. Without access to hand histories, that entire study ecosystem is effectively cut off. Another key point is that transparent, structured hand history availability is also one of the most effective anti-bot measures available at scale. When hands are accessible in a consistent format, it becomes far easier for both the platform and the player community to detect abnormal patterns, suspicious win rates, collusive behavior, and automated play signatures. In contrast, closed or opaque systems make it harder to independently audit game integrity and can unintentionally benefit bad actors who rely on scale and anonymity. Open, anonymized hand histories increase scrutiny, improve detection capabilities, and ultimately discourage botting by making behavior easier to analyze and flag over time. This does not need to come at the expense of recreational player protection. Anonymized hand history releases, where player identities are removed or masked while preserving full hand structure, would strike a strong balance between privacy and transparency. Delayed releases would also be a reasonable compromise if real-time data is not feasible. These approaches are already used in various forms across the industry. At the moment, the absence of site-wide hand history access limits transparency, restricts accountability, and blocks integration with standard study tools that define modern competitive poker. Providing anonymized site-wide hand histories would immediately improve trust, strengthen game integrity through better bot detection, and align the platform with modern expectations for serious poker ecosystems.

memechan33 about 1 month ago

πŸ’‘ Feature Request

Bring Back a Full-Featured Client Experience

I want to strongly advocate for significant upgrades to the client to bring it closer to a full-featured, modern poker platform with deep customization and extensibility. Right now, the client feels too limited for high-volume and serious players who are used to more robust environments, and that lack of flexibility becomes a real friction point over long sessions. For many of us, the gold standard is the level of control that platforms like PokerStars historically offered, where you could fully customize table themes, layouts, bet sizing options, hotkeys, and overall UI to match your workflow. That level of personalization is not just about aesthetics, it directly impacts efficiency, decision-making speed, and overall volume. When you are grinding multiple tables across different formats, even small limitations in layout or controls add up quickly. Beyond visual customization, support for external plugins or extensions would be a massive step forward. A more open client ecosystem would allow players to tailor their experience in ways that suit their specific needs, whether that is custom hotkey systems, table management tools, note-taking enhancements, or accessibility improvements. Right now, being locked into a closed client with minimal flexibility makes the platform feel restrictive compared to what serious players are used to. There are a few key areas where improvements would make an immediate impact: Fully customizable table themes, including colors, card styles, fonts, and layout scaling Advanced hotkey support and customizable controls for betting and table navigation Flexible multi-tabling layouts and table management tools Support for external plugins or a developer-friendly extension framework Enhanced note-taking and player tagging systems Better control over animations, sounds, and overall performance settings The ability to fine-tune the client environment is a core part of how experienced players optimize their game. Without it, the platform feels more geared toward casual play, which limits its long-term appeal for high-volume grinders. I understand that building a fully open and customizable client comes with technical and security considerations, but there are well-established ways to balance this. Controlled plugin systems, sandboxed integrations, and user-level customization options can provide flexibility without compromising integrity. At the end of the day, a powerful and customizable client is not just a quality-of-life feature, it is a key part of player retention. If the goal is to attract and keep serious players, especially those playing high volume or mixed formats, then investing in a more flexible, extensible client experience should be a priority.

memechan33 about 1 month ago

πŸ’‘ Feature Request

HUD Integration

I want to strongly advocate for support for external HUDs like PokerTracker 4 and Pokeit through hand history access or an API, because as a high-volume mixed-game player, this is not a luxury feature, it is fundamental to how we play and study the game. Mixed formats already require constant adjustment across multiple variants, and tools like PT4 and Pokeit are essential for tracking opponent tendencies, building long-term datasets, and identifying leaks in ways that simply are not possible in session alone. Without access to hand histories or HUD integration, there is a real lack of transparency around results, and it completely breaks existing study workflows that many of us have spent years refining. More importantly, it disproportionately hurts mixed-game players, since these formats benefit the most from detailed tracking and analysis. Right now, the platform feels disconnected from the broader poker ecosystem because there is no way to integrate with the tools serious players rely on. Even a compromise solution like delayed hand histories, local file exports, or a basic API would go a long way toward making the platform viable for high-volume players while still addressing integrity concerns. If the goal is to attract and retain experienced players, especially in mixed games, then some level of external HUD support really needs to be treated as a core feature rather than an afterthought.

memechan33 about 1 month ago

1

πŸ’‘ Feature Request